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FAQs
Are all your products authentic?
Yes, 100% authentic. Sofico Cosmetics works only with trusted suppliers and reputable brands to guarantee safe, original, and high-quality skincare, haircare, and body care products.
How long does delivery take?
Orders are usually delivered within 2–5 business days inside Egypt. Delivery times may vary slightly based on your location or during high-traffic periods such as holidays and sales.
What are your shipping fees?
Shipping fees depend on your delivery location and will be clearly displayed at checkout before completing your order. Occasionally, we offer free shipping promotions on selected orders.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number. You can use it to monitor your order’s progress or check your “My Orders” page if you have an account.
What payment methods do you accept?
We currently accept:
- Cash on Delivery (COD)
- Online payments via debit/credit cards
- Bank transfer (if available)
All payment methods are secure and protected by trusted payment gateways.
How can I know if a product suits my skin type?
Each product description includes key benefits, ingredients, and skin type recommendations. If you’re unsure, reach out to our team — we’ll gladly help you choose the best match for your needs.